Certification in Customer Service Management

Last Update July 29, 2023
25 already enrolled

About This Course

Certification in Customer Service Management is our Fast Track program carved for real estate brokers, professionals, fresher, and Part-time professionals looking to gain fast knowledge of the Real Estate business with a good mix of technical, management, and administrative inputs from the experienced trainers.

Benefits of the Course

Learn Customer Service Management from a renowned institute
Certificate from an ISO Certified & IAO Global Accredited Institute
Become a Certified Real Estate Home Finance Professional by completing more modules.
Become a part of our worldwide community and network.

Learning Objectives

Get in-depth knowledge and learn the processes of the real estate industry.
Learn various aspects of real estate and customer service
Become a full-fledged real estate professional, capable of working in any real estate company.


  • There are no software or materials needed
  • You'll be equipped with confidence and skills during this course, so simply need a willingness to learn

Target Audience

  • Fresher (Civil Engg. /Architect / Graduate / MBA) who wants to start their career in the real estate sector.
  • Individual who want to start Real Estate Services Business (marketing company, brokerage firm, real estate consulting firm, home loan DSA)
  • Individual who want to start a Real Estate development firm
  • Working Professional from Non-Real Estate Industry wanting to shift to Real Estate
  • Working professionals in the Real Estate Industry with 0-1 years of work experience


13 Lessons10h

How to access Self Learning Course in IREF GMS Global

How to access Self Learning Course in IREF GMS Global1:47

Index – Customer Service Management.docx

Chapter – 1 – Habits of Effective People

Chapter – 2 – Communication Skills

Chapter – 3 – Business Etiquettes

Chapter – 4 – Presentation Skills

Chapter – 5 – Customer Service Techniques

Chapter – 6 – Selling Skills and Negotiation Techniques

Bonus Video Lecture 1

Bonus Video Lecture 2

Bonus Video Lecture 3

Bonus Video Lecture 4

Course Assessment

How To Download Certificate

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