Certification in Customer Service Management

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IREF

About This Course

Certification in Customer Service Management is our Fast Track program carved for real estate brokers, professionals, fresher, and Part-time professionals looking to gain fast knowledge of the Real Estate business with a good mix of technical, management, and administrative inputs from the experienced trainers.

Benefits of the Course

01
Learn Customer Service Management from a renowned institute
02
Certificate from an ISO Certified & IAO Global Accredited Institute
03
Become a Certified Real Estate Home Finance Professional by completing more modules.
04
Become a part of our worldwide community and network.

Learning Objectives

Get in-depth knowledge and learn the processes of the real estate industry.
Learn various aspects of real estate and customer service
Become a full-fledged real estate professional, capable of working in any real estate company.

Requirements

  • There are no software or materials needed
  • You'll be equipped with confidence and skills during this course, so simply need a willingness to learn

Target Audience

  • Fresher (Civil Engg. /Architect / Graduate / MBA) who wants to start their career in the real estate sector.
  • Individual who want to start Real Estate Services Business (marketing company, brokerage firm, real estate consulting firm, home loan DSA)
  • Individual who want to start a Real Estate development firm
  • Working Professional from Non-Real Estate Industry wanting to shift to Real Estate
  • Working professionals in the Real Estate Industry with 0-1 years of work experience

Curriculum

13 Lessons10h

How to access Self Learning Course in IREF GMS Global

How to access Self Learning Course in IREF GMS Global1:47

Index – Customer Service Management.docx

Chapter – 1 – Habits of Effective People

Chapter – 2 – Communication Skills

Chapter – 3 – Business Etiquettes

Chapter – 4 – Presentation Skills

Chapter – 5 – Customer Service Techniques

Chapter – 6 – Selling Skills and Negotiation Techniques

Bonus Video Lecture 1

Bonus Video Lecture 2

Bonus Video Lecture 3

Bonus Video Lecture 4

Course Assessment

How To Download Certificate

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